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Indemnity procedure / Application method

National Basic Living Security Act. - Indemnity procedure / Application method

Indemnity procedure

1. Appling for benefits

The recipient himself/herself, relatives, and other related persons can apply at the residence town hall (Eup and Myeon hall) or dong community service center or can be applied by the authority of the public officials in charge of social welfare (Private welfare workers, etc. are also possible to low-income households indemnity requests)
Apply social welfare service and benefits supply (alter) application form, financial information consent form, etc.
Required documents (when needed): Expulsion certified copy, Rental contract, Certificate of foreigner registration, etc.

2. Examination

Public officials in charge will examine the income property, etc.

3. Benefit decision

Whether the benefit is implemented or not and the contents of the benefit are decided by the result of the examination
Content of the decision will be informed in writing, e-mail, and SMS
When you have an objection to the decision content, formal objection is available within 90days from the day you got notified

4. Benefit implementation

Recipients are provided with a determined benefit
Type of Benefits: Livelihood benefit, Medical benefit, Housing benefit, Educational benefit, Delivery benefit, Funeral benefit, self-reliance benefit

5. Confirmed examination

Public document changes are periodically examined through a Social Security Information System (haengbokeeum)
For recipients who are not based on the public document, a confirmation examination is implemented according to the annual investigation plan
When there are changes according to the confirmation examination result, the benefit changes, benefit stoppage, etc. are decided (03. Goes back to benefit decision step)

6. Indemnity stoppage

Benefit stops if the selection criteria are exceeded due to changes in the support obligor and the income property, as the result of the confirmation examination.
Indemnity costs are collected based on the standard of the benefit-cost collection for some illegal recipients, etc.

How to apply

1. Location

You can submit your application at the township office or the local community center.
※ About Basic Livelihood Security benefits, you can apply online through the Welfare Portal's service application at the Welfare Portal (www.bokjiro.go.kr). For any inquiries pertaining to various benefits, call the Health and Welfare Counseling Center at 129. (Counseling hours are from 09:00 to 18:00 on weekdays.)

2. Application documents

Application(Requisite)
Document(Requisite)
- Application form for social security benefits - Consent form for providing financial information (including family support obligation)
- Certificate of removal (only required if the obligation supporter cannot be confirmed with a family relationship certificate) - Documentation to prove the lease relationship, such as the lease agreement - Confirmation of the use agreement - Documents to confirm income and assets - Power of attorney and identity verification documents - Certificate of foreigner registration ※ Additional materials may be requested during the investigation process beyond the listed documents.
Source: Easy-to-Find Living Law Information > Allowance Application Procedures > How to Apply as a Recipient(https://www.easylaw.go.kr/CSP/CnpClsMain.laf?csmSeq=1533&ccfNo=2&cciNo=1&cnpClsNo=1)

3. Processing Time for Applications

The selection results will be notified within 30 days from the date of Allowance application.
However, in special circumstances, the selection results may take up to 60 days.
 Special circumstances include instances where there is a delay in investigating the income and assets of the obligated supporter or if the recipient or obligated supporter refuses, obstructs, or avoids the investigation or submission of necessary information.
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