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Interpretation and Translation Services
1. bbb Korea
Who can receive assistance | ▲ Foreigners and Koreans who need to communicate with foreigners can all use this service. Even if you are not a resident of Korea, such as a traveler, you are still eligible for this service. As long as you are in an environment where you can make a phone call using Wi-Fi or mobile data, the service will work fine, even if you are overseas. |
How to access | Download the ‘bbb interpretation’ app and start using it right away
 Download the application on Apple App Store
Download the application on Google Play
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Services provided | Volunteers provide interpretation support 24/7 using their personal phones.
(You can download and use the app for free)
*Does not cover mobile data charges. When connected to Wi-Fi, no call fees will apply. For mobile data, charges may apply based on your mobile service provider’s rates.
▲bbb interpretation provides interpretation services only, not written translation. Since the service is run by volunteers, it is not available for commercial purposes.
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languages | Supports 20 languages
-English, Japanese, Chinese, French, Spanish, Italian, Russian, German, Portuguese, Polish, Turkish, Swedish, Thai, Vietnamese, Indonesian, Mongolian, Hindi, Malay, Swahili, and Arabic |
Operating hours | 24-hour service
▲ If no volunteers are available, the service may not be provided. |
2. Danuri Helpline
Who can receive assistance | Foreigners in South Korea |
How to apply | Call 1577-1366 |
Services provided | 1) Emergency assistance
: Counseling, interpretation, and translation support for migrant women experiencing violence, providing both emergency assistance and ongoing support
- Operating emergency shelter facilities (children can be accompanied)
- Referral for admission to a migrant women’s protection shelters
2) Counseling support
- Individual, couple, family counseling (phone, face-to-face)
- Legal counseling with a lawyer (Once a week, reservation needed, phone, face-to-face)
- Online counseling (Danuri Website 1:1 counseling)
3) Provision of information
- Essential information for everyday life (staying in Korea, nationality, legal matters, labor, employment, etc.)
- Information tailored to your lifecycle (multicultural family support program, supporting your children, Korean education, etc.)
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Supported languages | Supports 13 languages
Korean, English, Chinese, Vietnamese, Filipino, Cambodian, Mongolian, Russian, Japanese, Thai, Laotian, Uzbek, Nepalese |
Operating Hours | 24 hours a day, 7 days a week |
3. Interpretation and Translation Support Program for Migrant Women Affected by Violence
Who can receive assistance | Migrant women affected by violence, including domestic violence, sexual violence, and sexual exploitation, who require counseling, interpretation, and translation support (children can be accompanied) |
Where to call | Phone: Danuri Helpline (1577-1366) |
Services provided | 1) Professional counseling
- Counseling, interpretation, and translation services
2) Protection services
- Operating emergency shelter facilities for women facing violence (children can be accompanied) and providing referrals for admission to migrant women’s protection shelters. |
Oraganization information | Tel (Offering initial support and counseling services)
1577-1366
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Operating Hours | 24 hours a day, 7 days a week |
Website link |
FREEMED
CEO
Number
Address
Inquiry/Error Correction
Jiwon Choi
878-82-00340
120-833 Myeongmul-gil 76-5, Seodaemun-gu, Seoul, Room 103
refugee_health@freemed.or.kr
Personal Information Processing Policy | Consent form for membership
Copyright 2024 FREEMED All Rights Reserved
2024 FREEMED All Rights Reserved